24/7 help for our customers

There may be some delay on Saturday Night.
All times are Eastern Standard. Average response time is less than 30 minutes during normal business hours.
All inquiries during non support hours will be addressed at start of business.

If you need more help

For more questions or any issues, please contact supporter through live chat box on this website or email us!

  • support@fameiptv.com
  • 29 Nicolas str, New York, 98597-50
  • On check out page, please select “Bank Card & Crypto eWallet” option.
  • When input billing information, please input the same Name(cardholder), Email, Phone No. which was registered with your bank.
  • Don’t forget to use bankcards which is allowed for international transactions.
  • We provide 2 different services – Fame Stream and Fame Full.
    – Fame Stream provides 8000+ Channels & No VOD in $8~9/mo
    – Fame Full provides 18000+ Channels & 40,000+ VOD & TV Shows in $10~12/mo
  • After your order completed, you will get two emails – invoice email and delivery email immediately by automated delivery system.You will get installation guide and login details in delivery email.
  • If email was not arrived in 5 minutes after placing an order, then please check your email box including spam/promotion folder.Sometimes customers input invalid email address. In this kind of case, any email may not be delivered. So if you didn’t receive any email, please contact supporter through live chat box on this website or send email to support@fameiptv.com
  • 100% check the case of username and password again. You can use the link below to assist with difficult passwords.
    https://www.randm.ca/products/phonetic-passwords/
  • If still not working, then send us login screenshot of your TV through live chat box or email.
  • Service is not auto pay
  • To renew subscription, please order again with same email so that your previous account can be detected and extended automatically.
  • Fame IPTV has a NO REFUND policy. All sales are final. Fame IPTV Streaming is not responsible for any content; nor can we guarantee any content.
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Customer Attention: If you have any problems with Service Quality or PAYMENT, Please contact us via Email or Live Chat.

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